As a community admin, you can manage your member companies. In community settings, you will find all your community companies listed, an option to invite companies and a list of invited companies. In this article, you will find detailed information about all the features available.
Community admin tools:
Custom columns in company management
You can customise the columns you have visible in company management. You can choose additional ones and hide the ones that are not relevant to you.
Click the "Customize" button on the top right corner
Choose the columns you want to have visible by dragging them to the table
Remove the ones you don't want by clicking the x-symbol next to the title
Click done to save your selection
Your choices will be saved to your account. Every admin can have their selection of columns.
Approve new companies
You have complete control over which companies are approved for your community. New companies will first have "pending" status; at this stage, they are not visible in the community.
The company is invited to a community with an email invitation or a registration link.
The company registers a profile, and it is pending (the company profile is hidden, and the company admin does not yet have access)
Community admin approves the company.
The company is visible in the community, and the founder has access to the community.
Pending: The company profile is not visible in the community, and the company founder does not have access. Company founders can see general information and stats of the community, but they cannot, for example, chat with other members.
Visibility in community
You can choose which companies are visible in your community to the community members after they have been approved. If you want to hide a company from the community, click the tab to "hidden".
With 1 click, you can hide a company or, on the contrary, make them visible in the community.
Hidden: The company profile is not visible in the community, and the company admin does not have access. Company founders can see general information and stats of the community, but they cannot, for example, chat with other members.
Visible: Company admins have community access, and other users can find their company profile.
Remove the company from the community.
If you want to remove a company from your community, click "remove company" from the drop-down view. This action will remove the company's access to your community but does not delete the company.
Remove company: company founders lose community access, and other users can't see the company profile anymore. This does not, however, delete the company profile from CrowdWorks, so the company profile is still available.
Click the 3 dots to open the pop-up
Click the "Remove company" button
Confirm the removal of the company
Profile completeness %
You can, with one glance, see which companies have complete company pitch cards and which still have incomplete profiles. This information comes in handy when choosing which companies remain hidden and which can be presented in the community.
Click the small downward arrow next to the percentage number to see detailed information about what is filled out and missing.
Tip: send a chat message to the company founder from here to remind them to fill out the missing fields.
Chat with company admins
If you need to get in touch with the company admins, you can do so from the community management page. You can send them a chat by clicking the contact button on the right-hand side.
Click the 3 dots to open the pop-up
Click the "contact" button
Write your message
Click send
Add custom labels to a company pitch
Click the 3 dots to open the pop-up
Choose view company
On the profile, click the pen icon in the community labels box
Choose the desired label and click save
Note: you need to add labels first. You can do that in the "Community information" tab.
