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Community company management

Read how to manage your community companies.

Reetta Pellikka avatar
Written by Reetta Pellikka
Updated over 2 weeks ago

As a community admin, you can manage your member companies. In community settings, you will find all your community companies listed, an option to invite companies and a list of invited companies. In this article, you will find detailed information about all the features available.


Custom columns in company management

You can customise the columns you have visible in company management. You can choose additional ones and hide the ones that are not relevant to you.

  1. Click the "Customize" button on the top right corner

  2. Choose the columns you want to have visible by dragging them to the table

  3. Remove the ones you don't want by clicking the x-symbol next to the title

  4. Click done to save your selection

Your choices will be saved to your account.


Approve new companies

You have complete control over which companies are approved for your community. New companies will first have "pending" status; at this stage, they are not visible in the community.

  1. The company is invited to a community with an email invitation or a registration link.

  2. The company registers a profile, and it is pending (the company profile is hidden, and the company admin does not yet have access)

  3. Community admin approves the company.

  4. The company is visible in the community, and the founder has access to the community.

Pending: The company profile is not visible in the community, and the company founder does not have access. Company founders can see general information and stats of the community, but they cannot, for example, chat with other members.


Visibility in community

You can choose which companies are visible in your community to the community members after they have been approved. If you want to hide a company from the community, click the tab to "hidden".

With 1 click, you can hide a company or, on the contrary, make it visible in the community.

Hidden: The company profile is not visible in the community, and the company admin does not have access. Company founders can see general information and stats of the community, but they cannot, for example, chat with other members.

Visible: Company admins have community access, and other users can find their company profile.


Remove the company from the community.

If you want to remove a company from your community, click "remove company" from the drop-down view. This action will remove the company's access to your community but does not delete the company.

Remove company: company founders lose community access, and other users can't see the company profile anymore. This does not, however, delete the company profile from CrowdWorks, so the company profile is still available.

  1. Click the 3 dots to open the pop-up

  2. Click the "Remove company" button

Confirm the removal of the company


Profile completeness %

You can, with one glance, see which companies have complete company pitch cards and which still have incomplete profiles. This information comes in handy when choosing which companies remain hidden and which can be presented in the community.

Click the small downward arrow next to the percentage number to see detailed information about what is filled out and missing. If you don't have this column visible, you can add it from "Customise columns".

Tip: send a chat message to the company founder from here to remind them to fill out the missing fields.


Chat with company admins

If you need to get in touch with the company admins, you can do so from the community management page. You can send them a chat by clicking the contact button on the right-hand side.

  1. Click the 3 dots to open the pop-up

  2. Click the "contact" button

  3. Write your message

  4. Click send


Add custom labels to a company

  1. Click the 3 dots to open the pop-up

  2. Click manage labels

  3. Apply the relevant labels in the pop-up

  4. Click "Update"

Note: You need to add labels first. You can do that by clicking the "manage labels" button on top of the company table.


Add companies to another community you manage

You can simply add companies to another community you manage by clicking the "Add to another community" button. This will give the company access to another community. You can also choose multiple companies at the same time and give them access with one click

Note: Companies will be pending first in the new company, so you will need to approve them before they are visible and have access.

  1. Choose a company or companies you want to give access to another community by clicking the check box

  2. Click the "Add to another community" button

  3. Choose the community you wish to add them to from the drop-down menu

  4. Click "Add"


How to bulk manage companies

You can bulk-manage companies in your community:

  • Add to another community

  • Manage labels

  1. Choose the companies you wish to manage by clicking the tick box

  2. Choose the action you wish to make, either adding them to another community or managing their labels

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