As a community admin, you can manage your company pool in the settings. There are multiple statuses a company can have in your community, and in this article, we will dig deeper into what they mean and when they are applicable.
Table of contents
Pending - waiting to be approved
When you first invite a company to your community (either via email invitation or a registration link), and the founder has registered a company profile, they will have the status "pending".
This means that
the company is not visible in the community
the company founder doesn't have full access to the community
The founder sees this while the company is "Pending". They have the option to withdraw their status and contact the community admins.
Companies are always pending first so that community admins can control which companies are visible in their communities.
A general rule of thumb should be to check that the company is not fake and wait until they have filled out their company information to an acceptable level before approving them to the community.
Checklist before approving a company
Check that the company is legitimate.
Ensure that they have enough information filled out, aka a complete profile.
If you have any doubts, please contact the founder via chat.
Visible - approved into the community
After you have deemed the company OK and clicked the "Approve" button, the company becomes visible in the community.
This means that everyone else in the community can see the company profile and team, and the company administrators gain access to the community page.
Every visible company will have their company card presented on the Discover page.
Members of the community can now:
Save the company to their collection.
Start following the company.
Reach out to the founders.
Hidden - company profile hidden from the community
Sometimes, the case can arise when you temporarily hide a company profile from your community. If this happens, you can use the "hidden" toggle in settings.
When hidden
the company is not visible to the other members of the community
the company administrators no longer have access to the community
community members who have started to follow the company will keep their access
the company profile has not been deleted
If you want to give the company access later, you can toggle them back to "visible".
Remove the company from the community.
If you need to remove a company from your community completely, you can choose the "remove company" option from the menu behind the three dots.
This will altogether remove the company from the community, and if you want them to be visible again later on, you will need to issue them a new invitation.
Note: This won't delete the company profile.