As a community admin, the first thing you need to do is to prepare your community for companies and members. In this article, you will find step-by-step information on how to set up your community!
1. Add basic information
Add community logo
Add a community description
Invite fellow administrators to the community
Information added above will be visible in the banner of your community, as well as for company founders and members who are in the pending state. We recommend adding key information about your organisation and community to your website's community description. The community logo will help your members identify your community with one glance and should be something that is related to your brand.
In the community banner, your team will also be presented to the members of your community. This way, they can easily contact you if they have any questions or need help.
Note: Users who are invited as admins or employees will be listed in the Team section.
Employee role
Users with the employee role can post updates to the community but don't have any management access. Use this role to invite persons from your organisation who need to be able to post updates but don't have to take on management responsibilities.
2. Write a welcome post to the members
Writing an update to the community before inviting founders and other members is recommended. This way, when they start registering and entering the community, they can read a welcoming update in the feed.
Tip: You can share updates to only companies or members by adjusting the audience. If you have some information, for example, only to the founders, use this to make an update visible to them.
3. Invite your founders and members
When you are ready, proceed to invite your founders and other members to your community with respective invitations.
You can either use personal email invitations or share a general registration link.
Note: You must approve companies before they are visible in your community. The same goes for members who have used the registration link to join. This way, you have full control over who has access to your community.
You will find members who are requesting to join the community from settings > users > requests.