CrowdWorks takes the safety of our users seriously and we are continuously working on improving the safety and security of our users on our platform. In this article, you will find the general safety guidelines that will help you stay safe.
In this article
How to keep your personal information secure
Protect your contact information
Your email address is your account identification on CrowdWorks. It is also used as an access control measure within the CrowdWorks platform. Therefore it is important that you protect your email address and password information.
Share your personal contact information only in the designated fields in CrowdWorks. You can choose to add your LinkedIn profile and phone number to your CrowdWorks profile, and then that information will be visible to other users in your network.
Password
Choose a unique password that is not in use anywhere else. Don't give your password information to anyone.
Two-factor authentication (2fa)
We recommend activating it to keep your account safe.
With 2FA, you'll need to provide a unique code when logging in in addition to your password. CrowdWorks is compatible with popular authenticator apps such as Google Authenticator and Microsoft Authenticator or any other authenticator apps that deliver one-time passwords (OTP).
How to protect yourself from scams, fraud and phishing
Red flags
If something seems too good to be true, it probably is a scam. We at CrowdWorks are working continuously to keep CrowdWorks scam-free, but it is important that you keep your eyes open for suspicious messages.
Be wary of messages where you are asked to share personal identification information, credit card information, passwords or transfer money. The CrowdWorks team will never ask for your password information.
What to do if you suspect scam or fraud
Let the CrowdWorks team know about it via the "Report conversation" button in chats. You can also send us an email ([email protected]) or a message via messenger. Even if you only have a small suspicion that there is something off about the message, let us know.
Don't reply to the suspicious message.
Guides on how to
Withdraw invitation
You can withdraw the invitation to a user if you don't want to give them access to your company or community.
Navigate to the user settings and invites sent tab. There you can withdraw the invitation by clicking the stop symbol. After this, the invited user cannot register a profile and gain access to your company/community.
Remove a user from your company/community
You can remove a user from your company/community if you no longer wish to have them there.
Navigate to the user settings and search for the desired user. Click the trash -icon to remove the user. After this, the user is not able to access your company/community.
Report Spam
Click the "Report conversation" button in the chat to alert the CrowdWorks team about a potential scammer.
Open the settings of the conversation
Click the "Report conversation" button on the bottom right corner
Choose the right category
Add additional information
Click send
